Welcome to #1 Champion Ford/Volvo's FanClub!
Mario Nicolia was the best salesman I have ever worked with! I am so pleased with the effort he put into getting me the best deal possible. The #1 Champion Ford team came highly recommended and they delivered! Thank you, Mario!
Was looking to buy a used truck
I MET WITH CALEB AND HE WAS VERY HAPPY TO HELP ME FIND A VEHICLE EVEN THOUGH MY CREDIT SCORE WAS NOT AS HIGH AS OTHER PEOPLE. I MOST LIKELY WILL BE BACK. THANK YOU
Mario Nicolia great job taking care of us. Found best deal pushed your team to make it happen. Got the job done way to go.
Best Service Ever
Scott was so very nice and helpful. Found the perfect car for me. I have owned one Ford Escape and and am now leasing my second Ford Escape which Scott made it so easy for me to do. I will be back when this lease is up for another one from Scott. Great man to deal with!
This is the first time I have dealt with champion ford . It was a pleasure dealing for a new vehicle with Brett Perry. He was very interested in what I wanted in a new vehicle. I would recommend him to a friend at anytime.
I am very happy with my new truck from Champion Ford,Brett Perry did a great job in helping me find and purchase the truck of my dreams. I will definitely recommend anyone to buy there vehicle here!!!! Thankyou Brett for your help. Thanks,
I was looking for a f150 and mario nicolia found me exactly what i was looking for.He did a great job at helping me.
Volvo overseas delivery purchase
We were introduced to Scott Arrowsmith and Champion Ford Volvo in the course of taking advantage of Volvo's overseas delivery program. There are a lot of moving parts to this process, but Scott helped us through all of them and the whole experience went off as advertised. The car suffered a fender ding while being driven in Sweden and Scott arranged for that to be fixed in Erie prior to our picking the car up (with Volvo's insurance covering the cost). An excellent experience from beginning to end. Thank you Scott!!
The Team at Champion Ford has assisted several members of our family with selecting and purchaing a car. The buying experience could not have gone better. Great group of people.
Brandon did an awesome job with our purchase. He was very knowledgeable and helpful with our selection! We hope he does well!
Our salesman was extremely polite and helpful! His name was Gabe and last name started with a C. He showed us around let us test out some cars and drive them and then he cooked us up a golden deal on a Cherokee Jeep! Great car! Great guy! Always look for him!
We deal with Scott Arrowsmith at Champion and I have to say his service goes above and beyond what a salesman is supposed to do. Our experience was nothing but excellent.
I love Champion! Having purchased several cars there I have not one complaint.Scott Arrowsmith is great to work with,making the process nearly effortless. Tim Payton and the service department are terrific...Also,a shout out to Mark Sennett who always finds a loaner for me with a big smile on his face!
Mario Nicolia went above and beyond to get us a great deal and interest rate.I would certainly recommend him to friends and family. Doing business at Champion Ford was a great experience.
Just got my third vehicle from Champion Ford and the service was unbelievable as usual. Scott is very professional and knows what he is talking about. He's also not afraid to tell you his opinion on certain cars and features, so I didn't feel like he was just trying to sell me a car whatever the cost. I will continue to return here for my future auto needs.
Champion is a great dealership in so many ways. The facility is incredibly clean and cars and beautifully displayed. Our Sales Rep Scott Arrowsmith is just the best. He is professional, patient, and pleasing to look at. The service dept is very organized and efficient. I highly recommend Scott and Champion.
Scotty Arrowsmith is very professional and made the process very easy for us. We wouldn't go anywhere else to buy a car. We are happy with our Fords!
UMC and ABC
Best deal ever!
I found the car of my dreams online late on a Friday afternoon. It was too late to drive to Erie, so I called and spoke with Scott Arrowsmith. "Please don't sell that car before I can get there first thing tomorrow morning," I begged. When I walked into the show room, Scott had already placed a big placard on the vehicle announcing that it was MY car! Not only did I get a great deal on it, but a terrific trade-in deal as well. It was a great experience. If I ever decide to give up this car of my dreams, I'll be returning to Champion for another good deal.
Couldn't be Happier
I needed to buy my first car on my own after college once mine broke down. I had a loose budget and an idea of what I wanted. After looking around at tons of dealerships, I came to Champion and they immediately worked with my budget to see how they could best suit me across both locations. I ended up getting a much better car than I expected at a way lower price than my budget. Couldn't be happier. If you're looking for a similar experience, talk to Scott. He was very professional and understood what I wanted instead of trying to push me to buy what he wanted to sell. Even followed up after to thank me for the business and make sure I was taking advantage of all the vehicles features.
Scott Arrowsmith was great!
Scott Arrowsmith helped get me into a new leased Ford Explorer and made the process easy and simple. We basically handled the entire transaction via text messages, which made it very efficient and fast. I would recommend Scott Arrowsmith to anyone looking for a new or used car, and Champion Ford has always been very good to me and my family.
Amazing Service and Friendly Staff
Scott Arrowsmith was incredibly helpful when assisting me with leasing my car. He was able to answer all of my questions and went out of his way to make sure I was satisfied. Champion Ford is the place I will always go to get my cars and service them. I would recommend working with Scott Arrowsmith at Champion Ford to anyone that needs a car.
Scott Arrowsmith is amazing!
I have purchased my last three vehicles from Scott Arrowsmith at Champion Ford. I can't find enough good things to say about Scott: no one has ever worked harder for me to get me into the car I wanted. He always goes above and beyond for his customers. Additionally, he is extremely knowledgeable about the entire car industry and is always willing to share his expertise. You can't go wrong if you want to buy a car, dealing with Scott Arrowsmith. I'll be back!!!
Leased a car
Leased our 3rd car from Champion Ford, the last two times we were assisted by Scott Arrowsmith. He was very patient, understanding, kind and above all HONEST. He addressed all our needs as we downsized from a Fusion to a smaller Focus. Thanks Scott.
Fred and Joan
Loved the shopping experience with Scott Arrowsmith and Mark Winkler. I hadn't had a Ford in years but they made my stop worthwhile and I'm happy with my Transit Connect Wagon.
2015 Toyota Corolla
Mario Nicolia helped me purchase a 2015 Toyota Corolla. He was so very helpful and patient with the whole process. He is a highly recommended dealer!
The new Car Guy (Scott Arrowsmith) is the one to See for great Deals on New Fords. ARROWSMITH the New CAR GUY .
PS He also sells Trucks. ???. JLB
Bought my first car here and I got a really great deal on a 2005 Volvo XC90. Mario hooked me up with it and got me an affordable loan package. Two days into me owning it, I noticed something was funny with the electronics and it needed a new alternator. The service department split the bill with me and they even gave me a rental to get back to school. The service exceeded all of my expectations!
I find Scott to be very accommodating when I have been looking for a car, Understands my needs and points me in the right direction
Love my car and thank you Scott Arrowsmith. He was wonderful to deal with!
I'm writing to comment about Caleb Burlingame, the special finance pro. He was absolutely amazing. Nicest guy I've ever dealt with when it comes to buying a vehicle. He didn't pressure us at all. He was very sensitive to our situation. We have credit issues and wanted a SUV or a truck with all wheel drive or 4wd because of where we live. It was difficult to find something that would work for our situation, but after about 4 different trips to see Caleb, we were able to work something out that we were happy with. He was very patient and ceeative. I would and will recommend Caleb Burlingame to anyone with a credit issue looking for a vehicle. If a deal can be made, Caleb can get it done. Awesome job Caleb. You da man!!!
Scott Arrowsmith was amazing helpful and friendly. I walked in with a older vehicle and I was able to drive home in my new F-150, and he was able to give me a very good deal too. Will recommend to everybody I know!
I highly recommend Champion Ford and in particular Scott Arrowsmith. I have purchased my last 2 cars from Scott. He puts his customers first. I told him what I was looking for in a vehicle and he found them for us. Call Scott Arrowsmith at Champion Ford when you are looking for a new or used vehicle.
Typically, I do not write reviews, unless it was bad or imperative to share an issue. Not this time! I recently (Nov. 27th) came in to see what could be done for me. I had a Ram Big Horn 2016 & was wanting to downsize for a few yrs. I loved that truck & swore I wouldn't go to Ford ever. However, poor treatment by a local dealer fumed me & I decided to open up my options. In comes Mario Nicolia, who understood what I was wanting along with what I was willing to sacrifice & most importantly what I willing to pay. He was AWESOME & took his time to address all my concerns & truly get me into a vehicle that I liked. 2017 Ford Escape SE w/ sport appearance package, tech package, winter package, & most importantly the upgraded 2.0 ecoboost! Thank you Mario & Champion Ford! Never thought I would not have a truck! Ps Mario has also happily taken my calls as recently as today with questions on things in regards to vehicle!
I Had Amazing Service from Brian Roesch. He helped me fine the Perfect Car, took his time and Got Me an Amazing Deal. Thank you Brian.
Gabe was extremely helpful throughout the entire process. From start to finish he went out of his way to help me get the car I wanted. I will be back in the future to lease from Champion Ford because of Gabe, and will be recommending him to any friends looking for a new vehicle.
Scott Arrowsmith was amazing helpful and friendly. I walked in with a older vehicle and I was able to drive home in my new F-150, and he was able to give me a very good deal too. Will recommend to everybody I know!
Mario Nicolia was great! He went out of his way to make buying our F150 a positive experience!
I've been wanting to get out of my Honda for some time now so today I called Mario and told him it was time. Called him at 3pm got to the dealership at 430pm and drove off the lot in my new 2018 f150 at 7pm. Mario and his team are the best. He knew what I was looking for and had it waiting for me when I got there. Everything went very smooth and fast. If your looking for a new car Mario is the one you want to see. Stop by Champion Ford and ask for Mario Nicolia and he will get you the best deal possible.
Have been dealing with Champion for many years now and always come away impressed with the overall staff quality. Brett Perry was fantastic. He was personable and professional. Made the whole process go as smooth as could be. Definitely the best car buying process I've had.
Very good service! Very helpful, shout out to Mario for getting me in a nice ride for the summer! Thanks again
I would like to thank Mario Nicolia for the great work he did putting my grandson in a car of his dreams he did a wonderful job of going out of his way keep up the good work thanks again.
I dealt with Mario nicolia back in January of 2018 when I purchased my 2012 Chevy traverse and I will say mario is an excellent salesman thank you again!
Not much to say, I ordered some cargo mats for my Explorer and I picked them up. Everyone was friendly and everything went smooth. I even asked the service manager if she could help me out with a problem on my vehicle and she was more than happy to. And that was even after I told her I bought my Explorer at a different dealership.
Great place to get a new car see Scott he's a wonderful salesperson will get you the best deals.
My husband, 3 sons, and I have purchased two new F150’s, leased two Ford Focuses, a Ford Fiesta, and just this week leased an 2018 Ford Escape from Merch Calabrese. We have recieved excellent attention and results from him. He always finds the right vehicle to fit our needs. We all recommend that you see him for your next vehicle purchase or lease!
Let me start by saying up until 3/7/18 buying a "new to me" car was always a stressful nightmare. Brian Roesch made this experience a pleasure for me. I came to the dealership to sit in a car. Thanks to Brian I bought a car. He isn't pushy, he isn't phony, he is knowledgeable about the vehicles, answered all of my questions, and we got a great deal. I would recommend and will recommend Brian Roesch to all my Friends, especially my girlfriends. He is to be trusted
Champion Ford's selection is excellent and their sales staff is friendly and professional. I would highly recommend them to my friends and family.
We had a great experience with Paul M. buying our new Escape. Definitely would recommend him to others! Even with some price mix ups we still got a great deal and their office worked hard to get us the best interest without taking a huge hit to our credit.
Huge THANK YOU to Cliff Smithey and Caleb Burlingame for the work and time you put in to get me into a newer, reliable vehicle. I went in looking at the cheapest car I could, an 02 grand am and ended up driving off the lot in a 2015 Ford Fusion. I am absolutely in love with my new car! You made my year! Thank you so much!!
My wife and I recently purchased a new Escape at Champion Ford. Our salesperson, Paul McGranor was informative, polite, and knowledgeable. He answered all of our questions and even gave us information on the vehicle that we hadn't found during our research! The finance department was quick and found us a rate that was better than we found at our own bank. The whole experience at Champion Ford was refreshing and made car buying the fun that it should be!
Service department is the best ask for Butch
Scott Arrowsmith helped us purchase a hard to find vehicle. He made the purchase extremely easy because we completed the entire process from Texas without ever seeing the van in person. Scott had the van ready for us to drive 1,200 miles home! I highly recommend Scott Arrowsmith!
Bought my sons vehicle here, friendly, knowledgable, went above and beyond with financing. Highly Recommend!
I have purchased 4 vehicles from Champion Ford since 2013. I have worked with Scott Arrowsmith each time. I recently purchased an Escape for my wife. Scott was great as always. I will always remember that he helped put my Mom in a new car after my Dad passed. Scott actually brought an Escape to my Mom’s house to test drive. She needed a new car and was not up for the process. Scott made it easy as possible for her. That is what Service is all about.
Had a great experience they were happy to make us happy and comfortable and got us a great deal on our car
I worked with Brian and J and went home with a 2016 Ford Fusion that I love!
Spectacular customer service, always goes above and beyond!
I own a used Mazda Tribute(Ford Escape) and after 150,000 miles had an issue with the computer. Champion got in me in very quickly during a very busy time. (Over 80" of snow caused havoc in the past week) so impressed with champion in getting me my vehicle fixed and returned in a very timely fashion.
Don't play around with local garages for issues with your Ford. The professionals at champion will save you money in the long run!! A big shout out to Ron Froelich and Justin Sax for a quick diagnosis and repair!!!!
Fast service Pleasant people
We are very happy with our experience at Champion. Scott Aerosmith was patient, thorough, and professional. We are looking forward to working with him again someday. Thank you Scott!
Mark Winkler and his outstanding team at Champion Ford Volvo are the most professional, honorable, caring people in the business. They consistently put the customer first both in sales and service. They go above and beyond to make sure your needs as a customer are met. I cannot recommend them highly enough. Thank you Mark Winkler and #1 Champion Ford Volvo you are the best!
I went to Champion to get an extra key made for a car that I bought at another dealer. Through a series of circumstances (NOT their fault), things went south. Champion went the extra mile to make things right anyway, at their expense! And the people I dealt with were top notch all the way!
I have bought 2 used trucks from here and have had no issues. I have dealt with Scott Arrowsmith every time very honest and upfront salesman I hope to find another great deal so I can buy another car from him. I have dealt with service a few times they are friendly and all but it is dealer service which is pricey, they do have a nice and easy oil change service which is priced competitively, it does take an hour but nice waiting room and they check brakes and fluids. update 09/09/2017 Bought another car from Scott earlier this year another great deal just finally sold the 1st one I bought from him and got almost as much as I paid for it 4 years later.
I was getting my car inspected at my original dealer and they said, "Take it to champion ford and have them look at the transmission shudder." So I did and I found out that the car needed a new clutch and seal assembly. It was all under warranty. Excellent care and speed of service. Repeat customer.
I recommend Scott Arrowsmith and Champion Ford.
We have purchased 5 cars from Scott Arrowsmith and think he's great. Not only is he well informed, trustworthy and goes above and beyond. And he's handsome as an added bonus! Tim Peyton and the service department is top notch. Go to Champion Ford...you won't regret it.
I have made a recent purchase from champion ford a few months ago and everyone was so friendly! But my salesmen Brian Roesch was awesome! He was very knowledgable and helped me pick out the car that was best suitable for me! I told him everything what I wanted, feature wise and he did his very best to show me the right ones! He was also very patient and understanding. After making the purchase he called to make sure that everything was running smoothly. I will defiantly buy another car from champion ford and make sure that Brian is my salesmen again! Thank you so much! I love my car!!
I have purchased multiple vehicles through the years from Brian Roesch and found him to be extremely knowledgeable,honest and courteous and making buying a vehicle fun again. Thank You Brian!!! and I will definitely be back to see Brian again for my next vehicle.
Good service, polite SCOTT ARROWSMITH
I have found my relationship with the CHAMPION Dealership very positive. Scott Arrowsmith has always been helpful, honest and a delight to deal with.
Merchy very up front sales man, loved the way he showed the vehicle. Was not pushey a great sales person.
No place like home
We started dealing with Champion Ford nine years ago when we purchased our first Ford truck. That's when we met Mike Militello, the only salesperson who was happy to stay late on a Friday afternoon to just answer questions about the 2009 Ford F150. We met with him the next day and went over every available option and proceeded to order a new truck. Now, it's 2016 and time to do it all over again. Of course no other salesman in our eyes could compare to Mike . We ordered a new Platinum F150 and are thrilled with the vehicle. Mr. Militello again spent numerous hours with us and was so knowledgeable about every detail and option that the truck had on it. There wasn't a question that he could not answer. He is proud of what he sells and Ford Motor co. should be proud that he is one of theirs.
Alan & Ruth
My wife and I have purchased multiple cars from Scott Arrowsmith and found him to extremely knowledgeable and honest....what more can you ask for? We will definitely see Scott again for our next vehicle.
Scott Arrowsmith sold me a car I didn't think I would ever have! Volvo hard-top convertible... Most fun with any car we've owned! Scott was very professional and fun to work with.
Laura & Joe Ott
Scott Arrowsmith and Mark Winkler were nothing but perfect when I was in the store. Their custom service was beyond excellent and I felt welcome from the second I walked in!
Excellent buying experience at Champion Ford, due to a great Salesman Rob Murzynski. Built my custom 2016 F-150, great deal, great vehicle. Very painless and easy. Exactly what I wanted.
Scott Arrowsmith was a lifesaver for me. I was between a rock and a hard place. He made the best out of my situation and I am very satisfied with my Ford Edge. He was very interested in what I liked and needed in a vehicle.
TIM PEYTON RULES in Service
Tim has always given my family the highest level of service. We have never had this level of caring for our car maintenance. Thanks Tim,
This is my second Volvo that I bought from Champion Ford. Scott was my salesman and he was courteous, extremely helpful and knowledgeable. The service department is top notch... I was unable to drop off my vehicle for servicing and Champion Ford even picked it up for me. I will go back for my third Volvo in the future.
I love the service here. I even used Champion to service my Audi! Tim Peyton is the best - trustworthy and efficient. Then I decided to buy a Volvo, and Scott Arrowsmith took the time to find the perfect car for me(and I'm picky!) Great team!
I have been using Champion Ford for the past 10 years servicing my vehicles and have nothing but good things to say about them. Professional mechanics and staff, always friendly and helpful service department. As for the Purchasing side, Scott Arrowsmith made buying our new Volvo, quick, easy, and never rushed. I would refer this dealership to all my family and freinds.
Scott Arrowsmith was great to work with and was very patient as I tried to choose the right car for me. He has a very calm, laid back approach and isn't pushy at all. He was very knowledgeable about each model and the features. His assistance continued even after the sale; I will definitely return to Scott for my next Volvo. Also, Tim and the Volvo service team are wonderful!
Brian has always been mannerly and very professional with any dealings shopping for a car. He really knows the merchandise that he is selling and speaks very highly of Champion Ford's services.
I bought an Escape 3 years ago from Scott Arrowsmith at Champion Ford. He had the answers to all my questions. The car was ready when he said it would be. It was an overall good buying experience. Have no problems with the service department. I also like the fact that they have my favorite drink. I am going to get a 2017 Escape and I will only deal with Scott Arrowsmith.
Scott Arrowsmith was excellent to work with when purchasing a car. He was very helpful and knowlegeable. I was in a time crunch and he was very efficient which was helpful to get me back to my day. I would recommend him to my friends and family.
Brian Roesch made my car buying experience fun and easy.
Just purchased a Ford Escape from Scott Arrowsmith. He took all of the stress out of the car buying process. Scott helped me find out what I was looking for, then found that car. But I really can't overstate the comfort-level of the whole process.
My experiences of having purchased two cars from Scott Arrowsmith have been great. I mentioned this to my son-in-law, who also bought a car through Scott, and he also reports having had an excellent experience. I haven't worked with other salespersons at Champion, so I refrain from making any comparisons. When I am in the market for my next car, I will certainly go first to Scott. My Focus is holding up well, but I will go to Scott Arrowsmith to buy my next car.
Scott Arrowsmith is a real gentleman and it is a pleasure to have his assistance in purchasing a vehicle. Very easy to see he is a top ranked professional in the automobile dealer business.
I've purchased three vehicles from Champion Ford through Scott Arrowsmith and had my vehicles serviced there and was happy with the experience.
All around excellent delaership with a great service department
With the assistance of Rob Murzynski the purchase of our new Escape was an effortless experience. We've purchased four vehicles from Champion Ford over the past fourteen years, and have been pleased with the great service we've received.
To Merchie Calabrese, Thanks for getting us into out 5th new FORD!! We are enjoying our 2016 Escape. We feel we got a great deal. And don't forget - keep your eyes peeled for the number 449 in the world of motocross!!
John, Cindi, Nichole and "The Dude"
As a first time buyer, I wasn't sure what to expect going into getting my first car. My Father who has been in the car business for 35 years brought me straight to Champion Ford to deal with Scott Arrowsmith and he did not disappoint. He made the process easy as well as fun and I could not be happier with the brand new car he got me into. Overall Champion Ford and Scott were absolutely amazing to deal with I would recommend them to anyone who is looking to buy a car, especially if it's their first time.
I recently purchased a 2016 F-150 and a Ford Flex with the most professional service of Rob M. My wife and I are really thankful for the attention to detail that Rob M. showed us. We are no strangers to Ford products as we have purchased many Ford vehicles over the years, so we can say with certainty that our buying experience at Champion Ford was exceptional. Thanks again to all the staff, especially Rob M.
Very happy with the service received. The personal were very friendly and helpful with any questions that we may of had.
Over the weekend, we bought a new F 150 from Champion Ford. Working with Phil Lucchese was the best vehicle buying experience we've ever been through. Phil was extremely knowledgeable about the vehicle we were looking at and patient with our questions as well as our two young kids. The dealership was clean and everyone was friendly. We would recommend Champion Ford and especially Phil to anyone in the market for a new vehicle.
I just bought a 2010 Ford Escape from Champion Ford/ Volvo in Erie Pa on 1/29/16. I am happy with it and Brian Creighan was a very big help with me getting the vehicle. I would recommend Brian Creighan if you need help getting a vehicle he's the one to help you. He is 100% in my book. I would go back to Brian Creighan and Champion Ford/ Volvo of Erie Pa if I needed another vehicle.
Nothing but good things to say about Ernie Dance...Ernie was awesome and it was of the best car buying experience I ever had!!! Thumbs up to Ernie and Champion Ford/Volvo. I highly recommend him!!
Scott Arrowsmith was great to work with...he helped my mother find the best option for her!!!
Great service, great price- not pushy. I got the car I wanted and was in/out within an hour and a half- that included the test drive, paperwork, financing, etc. The people there were excellent to work with and I would recommend this dealership to friends and family.
I recently leased an AWD Fusion from Champion Ford. My entire experience was great, from the initial contact all the way to the signing the paperwork. Scott Arrowsmith was exactly the right salesman for me. He was always available to answer my questions. I never felt pressured. Kudos to Mark Winkler for employing people like Scott, and running a great dealership.
Satisfied Customer from Erie, PA
My family has been getting their cars from this dealership for as long as I can remember so I knew when it was time for me to get my first car this was the place to go. I received excellent service from the employees, especially my salesperson Scott Arrowsmith and I would absolutely recommend that anyone check this place out when looking for a car!
Mary Kay Vitale
My wife and I, bought a Focus, last year. Our experience,with Ernie Dance,outstanding.He listens to what we have to say. doesn't rush us along. We did ask alot of questions, and probably,same question more than once. He didn't make me feel awkward. Ernie is great asset to Champion Ford. And all the staff were friendly and knowledgeable,even too the mountain of paperwork at the end. I'll see you,in the spring, Wife wants another,newer car.
I recently purchased a 2016 Ford Explorer from Champion Ford. The vehicle was on order and I received twice weekly updates regarding its status. Once the vehicle arrived it was properly serviced and the delivery process including the paperwork was extremely efficient and thorough. Special thanks to Mr. Calabrese and Mr. Barbaro for making the process smooth and seamless. I have always received outstanding service on my vehicles from Champion Ford and I would highly recommend them.
I had an outstanding overall experience with Champion. I told Merch Calabrese about our family's car needs, and he took care of us from start to finish in the buying process.
Just bought our third car from Champion. They always work with us and get us what we want. I am very happy with the service we get and will continue to come back!
We just bought our second vehicle this year and I have to say that Merch Calabrese is the best salesperson I have ever dealt with. I bought a new F150 in April and my wife got a new Explorer a couple days ago. Merch was our salesperson for both purchases. He is honest, very knowledgeable, friendly, and doesn't forget about you after the sale, he is a pleasure to deal with. I highly recommend him if you are looking for a vehicle.
The service on my Ford truck has been outstanding. The people in the Service Department explain any repairs that have to be done and why. They are courteous and professional and know what they are doing. I recommend Champion Ford to friends and relatives.
Great service. I would highly recommend! We love our new car!
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: 5 out of 5
Overall Facilities: 5 out of 5
From the beginning to end, my buying experience was fantastic! My emails were answered very promptly by Michael M. and Damon S. While at the dealership, Scott A. and John H. were outstanding and patient. My next Volvo will most-definitely be purchased from Champion! Thank you to everyone at Champion, who made my first car buying experience so pleasant!
I purchased a 2015 Ford Focus this past weekend, and if the star rating could go beyond five (5) stars I would certainly not hesitate to give them bonus stars. Scott Arrowsmith and Mark Winkler Sr. were outstanding! Both gentlemen were extremely helpful and willing to go the extra mile in all regards. I am so grateful for their help. Scott even came in on his day off to assist me. There is no other dealership I would go. Excellent service, friendly employees, and a "no-pressure atmosphere." I highly recommend Champion Ford for any car concerns: purchasing, repairs, or just any general automotive questions. Thank you so much Scott and Mark, you guys are terrific! Wishing you and everyone at Champion Ford all the best! Thanks again!
Google + Local
Just purchased my third Ford Escape. This time I chose Champion Ford. Great choice! Phil Lucchese, my salesperson, was very informative and listened to my wants and concerns. He also found great savings toward my purchase. Arie there Sync/Digital Specialist sat with me and showed me all the new features in detail. Champion had serviced my last escape. I found there service department to be fast and efficient. And they didn't treat me like I was women who doesn't know the difference between a car key and a car seat.
We love Champion Ford. They give us great service and have a great product called a Ford.
My husband and I love love love Champion Ford! They are so friendly, honest and fair. Merch, and the sales team, were great when we bought 2 new vehicles from Champion. Michelle, and her staff, in the Service Department are top notch! Everyone should check out Champion Ford when in the market for a new, or used, vehicle!
My wife and I have bought numerous new and used vehicles from Champion Ford in Erie..The experience has always been top notch..Cliff Smithey went above and beyond to get me into my new 2015 F150, and get top dollar for my trade in..This company is the best in town and has an outstanding service department..all in all...why would you shop anywhere else?
We purchased a 2012 Ford Explorer from Champion Ford and found the overall experience to be great. Ernie Dance was a great person to work with and was a great help in the trade of our 2006 Grand Cherokee. Would certainly work with Ernie again, enjoy buying American.
We just traded our2013 Edge for a 2015 Edge on a lease program. The experience was very good, our sales person, Scott Arrowsmith made this happen very effortlessly. We highly recommend Champion Ford in Erie.
Champion Ford is absolutely amazing, their sales, and customer service is top notch! Brian was absolutely amazing with his haste and quickness at finding me something right up my ally.
Brett Perry was awesome. He was polite, patient, kind, and most of all helpful. I have purchased two vehicles from the dealership. This time with Mr. Perry sealed the deal that I will be buying the rest from him. I've never had better service. He made a long, boring process actually fun. I want to personally thank him for his time, patience and help. I had not realized my license was expired and he personally took me up to renew it at the DMV. He also let my sister take the test drive to get an errand done (since my license was expired). Thank you, Brett from the bottom of my heart. You truly are what customer service is!
My buying experience at Champion Ford Volvo was excellent, from the moment I walked in the door to the minute I got into my new Volvo and drove away. The customer service has been some of the best I have ever experienced...Brett Perry was friendly, courteous, and professional at all times. He was very knowledgable and listened to what I wanted in a vehicle. He was great to work with and made a wonderful impression on me and my family. Along with Mark and Joe, the actual buying process went very smoothly, and it was very evident that all of them care about the customers and want them to drive away happy. Thank you very much!
Our experience with Champion Ford was excellent from start to finish.Hasko Resulovic made us feel right at home while he was doing the paperwork for our transaction. The staff at Champion also made us feel welcome. It was actually fun! Every time I get behind the wheel of my beautiful Ford Fusion, I think of Hasko and Champion Ford. I can't thank them enough for my "Silver Shadow." I'm a very happy camper! Whoo Hoo!
We purchased my husband f150 at champion Ford great service, people are great, and a good customers friendly business.
My experience with Champion Ford was great. Everyone was very helpful, and Henry was able to find the perfect car that suited my needs.
WOW, I Needed help. My car was in poor shape and so was my credit. Then I talk to Henry Aldrette. It was like he save the day. I got into a newer, safer car and I was able to budget the payments. THANK YOU CHAMPION FORD and Mr. Henry Aldrette.
We will not be going anywhere else besides champion ford to buy our vehicles! Everyone we worked with to get our amazing new F150 went above and beyond what any other dealership would have done for us. We can't thank you guys enough for getting us into our dream truck!! Thank you champion ford for everything!
New 2015 F 150, sales staff did a great job, very attentive . Made the buying process easy. The truck was ready as promised, Rob Murzynski did a great job. A good place to do business.
Great experience buying my F150 - Ernie and Lennon were helpful and made the experience easy!
I just purchased my third vehicle from Champion Ford and I can't say enough good things about the experience. Scott Arrowsmith, in particular, is an outstanding sales professional that works hard to make sure you get what you want. The rest of the Champion Ford team is awesome as well. Very professional, yet friendly and most of all customer centered!
Champion Ford is a great place to do business. We have two Fusions and are very happy will both of them. The Service Department is wonderful. They always treat me with respect, let me know what is happening with the repairs and how much it will cost. My car is always ready on time.
It was great service. Brett Perry was easy and fun to work with. I'd suggest him to anyone in the future.
in store Kiosk
Ernie Dance was very helpfull.
Had major exhaust problem but as usual the work was done perfectly and in a timely manner. Can imagine taking my vehicle, a 1995 Volvo, any place else because of Tim. Best service manager in Erie.
I can not say enough about the fantastic customer service at Champion Ford. The respect shown to my mother by the owner Mark, Manager Joe, and salesman Paul was second to none. My 75 year old mother purchased a new car(2015 Fusion) at Champion back in August, her 3rd new car in a row from there. There was a safety concern with the car and she no longer felt safe and didn't want the car. When I presented her concerns to Joe he was understanding and got the ball rolling in a solution. It was when Mark got involved that it was obvious how much he cares about his customers. He wanted my mother to be completely satisfied no matter what the cost to him or his business. Talk about going the Extra Mile. We went down there today to meet with Mark, Joe, and Paul. In less then 2 hours my mother was driving off the lot in a brand new 2016 Fusion. What Mark did was above and beyond. I can not thank him enough for the respect he showed towards my mother. Most retailers care about the bottom line, Mark cares about his customers. He has gained life long customers. Thank You.
Never bought a vehicle from them but I plan on it in the future when I decide to buy, with their A+++ service awesome customer care and honest techs I think I honestly found an honest car dealership.
Excellent customer service. Friendly, helpful staff all around. Very good used car buying experience......they went above and beyond to accommodate! Thank you Lennon! We will surely be back when we are ready for our next vehicle.
The service department did an extraordinary job of completing the recall on time and also noticed and fixed another problem with the right space bar under the warranty well before the allotted time. The lease car was available on time and I had no interruptions in my day's activities. A typical great job by Champion Ford.
Thank you Scott, for making this the most pleasant car buying experience we have ever had. I appreciate how you were able to ascertain my needs, then help us choose the vehicle that would work best for me. Thinking back over our many conversations last week, one that leaps out to me over and over is when we were sitting in a vehicle trying to figure out how to adjust the seat so I could drive it, and you said, “you’re not buying this--it is not safe for you,” which was quickly followed by a very reassuring “but we will find one that is.” Indeed, you did. The Escape fits me just right. I also appreciate that you went the extra mile to find a model that has features that make it even better suited to me. The power lift gate is wonderful, and the remote starter is a bonus! My shoulder thanks you! You gave me some great tips on using the Escape’s many features, too. I’m loving using the backup cameras to adjust where I’m parked in the garage. How handy! I also appreciate your honest opinions and straightforward advice that comes from your years of experience with cars.
I have told many people this past week about our buying experience. I feel you truly live out what you say, that your aim is not to sell someone a car, but to help them find the right car, and leave happy, knowing they made a good choice. You have done this for us! We love the Escape and are so happy to have had a great experience in buying it. It is very obvious you enjoy what you do! It came through in every interaction we had with you. Thank you!
Tim and Cathie Dugan
Scott Arrowsmith was the definition of the ultimate professional as he assisted me through the car-buying process. He narrowed down potential options until I was happy with the final selection. I could not be happier with the service that Scott provided.
I initially setup an appointment at Champion Ford for my regular 3,000-mile Oil Change with the "Quick Lane" Department. Upon my arrival, I presented my discount coupon with the Sale's Clerk and explained to her that I had previously setup my appointment with them the week prior. The Clerk took in all my personal information as well as my car information to make up the Work Ticket for the "Quick Lane" Department. I was then informed that it would probably take approximately 45-minutes to complete the Oil Change. I then informed her that I would just wait in the waiting area while they performed the Oil Change. After about 1-hour, I went back to the Service Department and spoke with the Sale's Clerk about the status of my car. She then informed me that they were unfortunately running a little behind on all their Work Orders due to a shortage of Maintenance Personnel that day. I informed her that this was okay and asked her approximately how much longer would it be so that I could rearrange my "day schedule" since it was taking longer than expected. When I told her this, she was kind enough to throw-in a "FREE Car Wash" with my Oil Change! I was very pleased with this offer and accepted her apology for the delay in completing my Work Order. The total time for the Oil Change and the Car Wash ended up being approximately 1-hour and 20-minutes, or so... Anyway, because of how they handled my situation and tossed in the "FREE Car Wash" due to the delay in completing my original Work Order, I would "GLADLY" take my car back to the Champion Ford Dealership, Quick Lane Department, for "ALL" my future repairs and upkeeps for my car! For instance, I see that I am scheduled to have a COMPLETE Check-Up on my Ford Focus when it reaches 50,000-miles. When I reach this mileage requirement, I will gladly schedule my next appointment with Champion Ford, Quick Lane Department, which is approximately 14-miles away from me even though I live just over 2-miles to a much closer Ford Dealership, Bob Ferrando Ford Lincoln Dealership here in Girard. And the funny part here is, my own Brother “used” to be one of the Head Mechanics at Bob Ferrando Ford years ago before taking a betting paying job at another Dealership! Furthermore, since having my Oil Change completed at the Quick Lane Department at Champion Ford, I have ALREADY recommended Champion Ford to all my friends and family members who are currently looking to purchase a NEW or USED vehicle and I will continue to do so as long as I live in the Erie County area!
We were very pleased with all the service we got when we brought our new 2015 Taurus. We were a little surprised when we first got the letter saying our 2013 Taurus was in demand. If we had not gotten that letter we would not have trader our car at this time. But you folks were very nice. The service was great. And the staff was very nice and helpful.
Mike Militelo, at Champion Volvo sold my wife and I a 2016 XC90 Volvo, me saying that he was a great asset to us picking a XC90 Volvo well we've looked at and talked to just about all the dealers and brands from NY to PA ( BMW - Audi-Mercedes-Volvo Etc.) and the reason I bought from Mr. Militello, he was professional, he spend hours of time with us, he never pressured us in buying, and was there when we had any questions. Champion Ford / Volvo as a Dealership I would place Number One on my experience in buying a Car -Truck- or SUV. I will buy again from Mike and Champion Volvo / Ford. I would be happy to talk to anyone about our buying experience on the 2016 XC90. I will be buying a Ford Truck and just guess who I will be buying from !!!
Jerry Reed & Sharon Reed
Great buying experience
We have always had great service at Champion Ford, that is why we come back each time we decide to buy a new vehicle.If we felt we weren't getting a good deal we would shop elsewhere.
I believe we received Excellent service from our salesman. He was patient with us during the test drive, and called me right away the vehicle we was interested in became available, and he made sure he held it for us. Thank you very much.
Todd Stockton per Ernest Muscella
Hasko was a pleasure to work with- he made financing easy and non-stressful. Great car good price Great miles.
I would definitely recommend him and I have to my own God daughter.
Thank you Halko and hats off to a great job done.
Hasko did a fantastic job assisting me in locating a vehicle I was able to afford that was exactly what I was hoping to find. All the staff was friendly, professional, and knowledgeable. I will certainly be back when I'm ready for another in the future, and you can count on my referrals!
Best service ever!! Merchie Calabrese and the rest of the staff went above and beyond for us!!!
Excellent Dealership. Only one our family does business with. Top notch staff and ownership.
Thanks Mark and Cliff.
To repair or not..that is the question
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